Below FAQs are some common concerns of our clients before purchasing our products.
If you have any other questions, please just send it to info@mayacraftleather.com.
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Our leather goods are made in Türkiye.
To maintain the longevity and beauty of your leather item, we recommend keeping it away from direct sunlight and moisture. Use a high-quality leather conditioner periodically to nourish the leather and protect it from drying out.
We exclusively use premium, ethically-sourced leather in our products. This includes full-grain and top-grain leather, known for their natural beauty, longevity, and ability to develop a rich patina over time.
We want you to be completely satisfied with your purchase. If you're not happy with your purchase, we offer a hassle-free 30 days return for non-personalized items. Visit our returns policy page on the website for detailed information on the process.
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.
For information about our shipping policies, please visit:
MayaCraft Shipping Policy